FAQ

Quick questions & answers to some of the most common questions.

Is there a monthly subscription?

No, you only pay for what you use.

Click here to see our pricing calculator

How do I chat to your support team?

There are two ways:

How do I purchase more credits?

Click on the top green "Credits" button to get to the purchase page and type in the amount of credits you require.

How to change from manual to automated messaging?

Please visit our Automation concept to learn more.

How do I upload my contact list?

Please visit our Uploading Contacts concept to learn more.

Where do I live track my CPL / CPA?

Please visit our Financial concept to learn more.

Where do I schedule my messages?

Please visit our Recurring Sends concept to learn more.

How do I manage my customers' responses?

Please visit our Replies concept to learn more.

How do I add an additional admin to my profile?

Please visit your Profile page, click on Members and New Member Email.

How does Dripcel automatically optimise my SMS campaigns?

Dripcel uses machine learning algorithms to analyze data and make automated, data-driven decisions on which messages to send, to whom, and when.