A campaign allows you to automate the targeting of, and sending to, your contacts.
A contact is a person you wish to send SMSes to.
📄️ Custom Fields
Custom fields allow you to attach arbitrary data to a contact.
Your dashboard gives you an overall summary of how your campaigns and categories are doing. You can focus on specific campaigns/categories using the filters at the top of the page.
Hooks are different actions that can be triggered when a contact replies to a send from a campaign. There are currently 2 hook types available:
Integrations allow you to link your Dripcel account to various 3rd-party platforms. After linking, Dripcel will interact with these other platforms automatically, performing various functions.
Your Profile is where you will find your organisation details, members, alerts, API keys and profile settings.
After sending an SMS, a contact can reply. Dripcel will capture this reply, and categorise it into one of three types:
Reports give you detailed information about your sends, replies, clicks, and financials.
The sales function allows you to manually upload a list of converted sales for a given contact, on a given campaign. These sales will be used for various other function throughout the platform, such as the financial report, and dashboard.
A segment is a group of criteria used to narrow down a list of contacts. When applied to a campaign, the segment will help determine which contacts can possibly be sent to.
The following guide will explain how to run a campaign send, or test SMS.